Rules Based - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

Rules Based configuration allows you to configure Load Balancing Work within the load balanced queue. In addition, the following actions can be used to administer the queue:

  • Assign to User

  • Remove User Assignment

If desired, select the Assign to Logged-in Users check box. Selecting this option will assign documents only to the users that are logged in. If no users are logged in, and documents come into the system, the documents will be equally distributed among all users.

Note:

The Assign to Logged-in Users functionality is currently only supported in the Core.

Note:

If a user in the Unity Client has reached a configured inactivity timeout, that user is no longer consuming a license and is therefore no longer logged in, so the user will not be assigned items in a load-balanced queue using the Assign to Logged-in Users check box.

Note:

If there is no Load Balancing Work configured for the queue, nothing occurs when Rebalance is selected in the client.