This event is executed when the load-balancing assignment for an item is changed.
This queue event type not available in queues that are not configured for load balancing or queues that are configured for Match Keyword to User Name load balancing.
The following event properties can be configured:
Property |
Description |
---|---|
Queue ID |
When the event is executed, the ID of the queue for which the event is configured is set as the value of the configured Workflow property. Note:
This property is required. A Workflow property must be mapped to this property. |
Name of New Assignment |
When the event is executed, the name of the new load-balancing assignment is set as the value of the configured Workflow property. |
Queue Name |
When the event is executed, the name of the queue is set as the value of the configured Workflow property. |
ID of New Assignment |
When the event is executed, the ID of the new load-balancing assignment is set as the value of the configured Workflow property. |