When a queue is configured with the Auto-Feed options, locks are placed on items. When the user first opens the auto-feed queue, the first available item in the queue is displayed. The item has an auto-feed lock placed on it, which can be viewed by selecting Admin | Utilities | Process Lock Administration in the OnBase Client.
The purpose of the auto-feed lock is to prevent another user processing the same queue from processing the same item. When an item is already locked in a queue configured for Exclusive Viewing, the item is skipped and an auto-feed lock is not applied to the item. When the user selects the Show All Documents right-click menu option, the auto-feed lock is removed from the document currently displayed and the inbox displays a list of all the documents in the queue. When the user selects a document, no auto-feed lock is placed on the document. It works as though the queue never was configured for auto-feed.