System Work is a rule, action or task list, created for a queue, that is executed as soon as an item enters that queue. System work is always performed first, before user work or any other tasks.
When using a Core-based Workflow interface during any import process, it is highly recommended that items be added to Workflow only during commit to minimize the impact on performance. It is a best practice to add items to Workflow during commit.
When designing a life cycle, system work should be utilized to perform any functions that do not require user interaction.
Re-indexing affects the way in which an item enters a life cycle, and therefore the manner in which system work is performed for that item.
System work that requires user interaction is not supported in the Core-based interfaces. When using the Classic Client interface, it is not recommended to configure system work that requires user interaction.