Combined Inbox Settings - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

Instead of displaying the currently selected queue's contents, the Inbox pane can display the contents of a combination of life cycles and queues. This is known as the combined inbox. In order to show the contents of multiple life cycle queues, queues must be configured for display.

To select multiple life cycles and queues for display:

  1. From the Life Cycles pane, right-click on Combined Inbox and select Configure Combined Inbox.
  2. The Combined Inbox Settings dialog box is displayed:
  3. Select the check boxes that correspond with the appropriate life cycles or queues. Expand a life cycle by clicking on the plus sign in order to access queues for selection.
  4. Click OK to close the Combined Inbox Settings dialog box and apply the new settings to the Inbox.

To add individual queues to the combined inbox, right-click a queue in the Life Cycles pane and click Add To Combined Inbox.

Once queues have been configured for the combined inbox, you can select to view the combined queues by clicking Combined Inbox in the Life Cycles pane. The Inbox pane's status bar is updated to reflect that you are working in the combined inbox:

To add the combined inbox to your Personal Page, right-click Combined Inbox and select Add To Personal Page.

To turn off the combined inbox, select a life cycle and/or queue from the Life Cycles pane.

Note:

You cannot configure an auto-open queue in the Unity Workflow interface, but can use the auto-open queue configured via another OnBase client. If a queue is configured to auto-open, but is not configured for the combined inbox, the queue is auto-opened after opening Workflow. Select a life cycle to show the combined inbox in the Inbox pane.