Determining What Queues an Item Is In - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

In some instances it may be helpful to know all the queues that an item currently resides in. You can determine an item's queues in the Inbox and Related Items panes. This can also be accomplished from other areas in OnBase, such as a Document Search Results list, or a WorkView filter bar's filter.

To view an item's queues, select an item, right-click and select Workflow | Workflow Queues. The following dialog box is displayed:

All of the life cycles, queues that the item belongs to, and users/user groups or roles assigned to the item are listed is the displayed dialog box. Restricted will be displayed for queues and life cycles that you do not have the rights and/or privileges to view.

The following buttons are available in the dialog box:

Button

Description

Refresh

Click to refresh the dialog box.

Display Queue

Click to open the selected item in the Workflow layout and display the selected item in the Inbox.

You can also double-click an item to open the Workflow layout and display the selected item in the Inbox.

Execute Workflow

Click to manually enter one or more items into a life cycle.

For more information, see Entering Items into a Workflow.

In addition, depending on your installation, a Workflow Queues button may be available in OLE or PDF documents. Clicking this button will open the dialog box.