Queue Administration - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

You can perform queue administration tasks, such as load balancing administration and managing ownership assignments, by selecting the appropriate queue, right-clicking, and selecting Queue Administration, or by clicking Queue Administration on the Queue Administration ribbon.

Note:

This option is only available if the selected queue is configured as a load-balanced or ownership queue. The logged-in user must also have one of the following administrative privileges: Workflow Administrative Processing, Load-Balancing Administration, or Ownership Administration.

The Workflow Queue Administration window is displayed:

For load balanced queues, the Workflow Queue Administration window's status bar displays the type of queue (Type) and any filter that is applied (Filtered by). For ownership queues, the Workflow Queue Administration window's status bar displays the type of queue (Type) and the number of items (Count).

In the Workflow Queue Administration window, users that are currently logged in and consuming a client license are displayed in bold face font.

Users with Ownership Administration privileges can view items assigned to the current user and all items in the queue. They also can also view the Owner and Since columns in the Queue Administration dialog box. These columns indicate the owner of the item, as well as how long the item has been owned.

The columns in the Workflow Queue Administration window can be grouped and sorted like other Unity Client data lists. See the Unity Client module reference guide for more information.

To view an item in the Workflow Queue Administration window, double-click an item in the list to open it in a separate viewer window.

To view the Keywords or properties of an item, select an item and click Keywords or Properties on the ribbon.

Refresh the queue administration window by clicking Refresh in the ribbon menu. This refreshes the window without transitioning items out of any queues.