Rebalance Queues - Workflow - English - Foundation 22.1 - OnBase - Premier - external - Standard - Premier - Standard

Workflow

Platform
OnBase
Product
Workflow
Release
Foundation 22.1
License
Premier
Standard

To rebalance all items in a queue, select a queue and click Rebalance Queue in the ribbon. Items are re-distributed according to the queue's load-balancing logic.

Note:

When the rebalance function is initiated, existing assignments are cleared and new assignments are made based on the load-balancing queue's configuration.

Note:

Items that are locked with a Workflow process lock are skipped and keep their original assignments.

Note:

This button is not available for queues configured as Match Keyword to User Name queues.