In some instances it may be helpful to know all the queues that an item currently resides in. You can determine an item's queues in the Inbox and Related Items panes. This can also be accomplished from other areas in OnBase, such as a Document Search Results list, or a WorkView filter bar's filter.
To view an item's queues, select an item, right-click and select Workflow | Workflow Queues. The following dialog box is displayed:
All of the life cycles, queues that the item belongs to, and users/user groups or roles assigned to the item are listed in the displayed dialog box. Restricted will be displayed for queues and life cycles that you do not have the rights and/or privileges to view.