To reassign an item, select the item or items in the list and click Reassign Item, or right-click an item and select Reassign Item. The Reassign Item dialog box is displayed.
The Reassign Item dialog box allows the selected items to be assigned to another User/User Group or role.
Items can also be reassigned by dragging them to an assignee. Select an item, then drag it to a user, user group, or role in the Assignments pane. Multiple items can be dragged to assignees by holding Ctrl while selecting items.
Note:
To reassign multiple documents in a queue configured as Match Keyword to User Name, select the documents, right-click, and select Reassign Item.
Note:
To remove assignments, select <Unassigned>.