If you have rights to configure users and user groups, you can assign ODD access, for a 30 minutes duration, to specific users that are currently logged in to the system. Users belonging to user groups granted the User Configuration | User Account Admin right within Configuration Rights in the Configuration module. In addition, the user assigning access must be granted the On Demand Diagnostics user group privilege.
To grant ODD access:
-
Click Enable On Demand Diagnostics for User from the On Demand Diagnostics ribbon. The Enable On Demand Diagnostics for User dialog box is displayed.
Click OK. Upon accessing the ODD, the selected user will be able to access the ODD console to see the Troubleshooting Messages for the sources that the user was granted to view by the administrator.