Configuration reports detail the exact setup of items in the system. With this information, troubleshooting and communication with technical support representatives are greatly improved. Additionally, configuration reports are stored in OnBase, providing a historical record of the system structure.
- To run configuration reports, select Report in the Configuration module and select the appropriate report.
- Click any of the menu options to run the Configuration report for that item. The Run All Reports will run all of the reports.
- Retrieve reports from the Client module in the SYS Configuration Reports Document Type.
Whenever new items are created or a process is changed, a Configuration Report should be run.