Configuring Miscellaneous Settings - Hyland Clinician Window - 23.1 - 23.1 - Other - external

Hyland Clinician Window

Hyland Clinician Window

The following settings allow you to further customize the Clinician Window BFF Server.

To configure these settings:

  1. Open the appsettings.Production.json file of the Clinician Window BFF server in a plain-text editor. In a default installation, this file is located at: C:\Program Files\Hyland\CW_BFF
  2. Update the following settings as needed:




    Removes the following when set to false:

    • Access to the Patient Overview page when opening a single document from your third-party application.

    • The ability to remove the single document within the viewer.

    The following is an example of the key set to false: "ReturnToPatientOverviewFromSingleDocLaunch": false

    By default, this key is set to false.


    The amount of time (in seconds) before duplicate error messages in an error report are rejected. This improves performance time during error reporting. By default, this is set to 1 second.


    Determines the number of hours before a cached thumbnail URI expires.

    The Clinician Window BFF server caches thumbnail URIs to improve retrieval of previously requested thumbnails. If a thumbnail URI has expired, it is removed from the cache, and the Clinician Window BFF server must request a new URI before it can retrieve the associated thumbnail.


    This setting must not exceed the NilRead URL timeout interval configured on the NilRead server.

  3. Save and close the appsettings.Production.json file.
  4. Recycle the application pool of the Clinician Window BFF server for the changes to take effect.