If users access Clinician Window with Google Chrome or Microsoft Edge on Chromium, they should have the Hyland Clinician Window WinMan browser extension installed and enabled.
This extension allows a Clinician Window tab to be closed automatically when another Clinician Window tab is opened. If this extension is not installed or enabled, then the prior tab remains open and displays the logout screen.
To install the extension, visit the Chrome Web Store and search for Hyland Clinician Window WinMan. For more information about extensions, see the Google Chrome documentation.