Accessing Restricted Content from Patient Overview - Hyland Clinician Window - 23.1 - 23.1 - Other - external

Hyland Clinician Window

Hyland Clinician Window

To access restricted patient content from Patient Overview:

  1. Open the restricted patient content in Hyland Clinician Window. The Patient Overview is displayed with only unrestricted content.
  2. Below the list of content categories, click View Restricted Content. A restricted access message is displayed.
  3. Click Break the Glass. A message is displayed indicating that you can now review the restricted content for a short period of time. During this time, actions taken on the patient content are monitored and reviewed. Restricted content is indicated by red exclamation marks (!) next to the category or content in the content list.

    Access to restricted content expires only when the specified expiration time is reached. Logging out of Clinician Window before the expiration time does not revoke access or require you to request emergency access again when logging back in to Clinician Window prior to the expiration time.

  4. View restricted content by doing one of the following actions:
    • Select the All Restricted Content category to view all restricted content in the content list.

    • Select individual categories to see the restricted content for that category in the content list.

  5. When the time allotted to view restricted content expires, a restricted access expired message is displayed.
  6. Click or tap one of the following options:
    Option Description
    Break the Glass Grants access to restricted content again for a specified amount of time.
    Note: For more information on the specified amount of time allotted to view restricted content, see your system administrator.
    Cancel Returns to display only unrestricted content for the patient record.