Unable to Perform Full-Text Search - Unable to Perform Full-Text Search - Other - Hyland Clinician Window - Other/Hyland-Clinician-Window/23.2/Hyland-Clinician-Window/Installation/Troubleshooting/Unable-to-Perform-Full-Text-Search - 23.2 - 23.2

Hyland Clinician Window

Platform
Other
Product
Hyland Clinician Window
Release
23.2
License
ft:lastPublication
2023-09-12T13:03:34.072000
ft:locale
en-US

When Full-Text Search is not licensed in your OnBase environment and you attempt to perform a full-text search on a patient record in Clinician Window, the following error is displayed:

Full-text search is not currently licensed for use. Please contact your administrator.

When this occurs, ensure the following steps are completed to use Full-Text Search in Clinician Window:

  1. Your OnBase environment is licensed and configured for Full-Text Search. For more information, see the Full-Text Search documentation.
  2. Ensure your OnBase environment has the Full-Text Search privilege. See Search Privileges.
  3. Enable full-text search functionality in Clinician Window. For more information see, Enabling Full-Text Search.