When the href in \hy-app\index.html does not have the directory name listed, the Hyland Clinician Window UI site continuously redirects and reauthenticates. Therefore, you must configure the href in index.html file in the hy-app folder by including the directory name to use Hyland Clinician Window UI.
To update the href in \hy-app\index.html, see Configuring URL Rewrite Settings.