The Encompass Attachment ID keyword is created when the Integration for Encompass Workflow is imported into your system. The Encompass Attachment ID is the unique identifier for all attachments in Encompass.
When the Integration for Encompass polls for documents, it is possible the same loan can be included in multiple polling requests. OnBase does not mark a loan in Encompass as archived. Therefore, if a loan is updated in Encompass and the modified date again meets the criteria for polling, the loan may be archived to OnBase a second time. This leads to potential duplicate documents stored in OnBase. The Encompass Attachment ID keyword helps detect duplicate document archival based on the Encompass attachment ID value.
The Encompass Attachment ID keyword must be added to all document types which store attachment files from Encompass.
To add the Encompass Attachment ID keyword to a document, complete the following steps.
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Navigate to Keyword | Keyword
Types. The Keyword Type Configuration
dialog box is displayed.
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From the Defined Keyword Types list, select
Encompass Attachment GUID and click
Document Types. The Assign Document
Types dialog box is displayed.