Solving Common Issues - Identity and Access Management Services - 3.2 - 3.2 - Other - external - Other/Identity-and-Access-Management-Services/3.2/Identity-and-Access-Management-Services/Installation/Solving-Common-Issues - 2023-05-31

This section describes common issues that can be encountered when configuring IdP authentication, and how to resolve them.

See:

• The Components Are Installed But the Hyland IdP Application Will Not Start

• The Hyland IdP Administration Client Does Not Load

• The Hyland IdP Login Page Does Not Load Correctly

• The Hyland IdP Login Page Displays the unauthorized_client Error

• The Hyland IdP Login Page Displays an Inactive Account Message

• The Hyland IdP Server Fails to Start and is Unable to Retrieve a Certificate

• The Hyland IdP Server Returns a 405 Error

• The Hyland IdP Server Fails to Authenticate When Using a Proxy

• The Hyland IdP Server Returns an Invalid Client Configuration Error

• The Hyland IdP Database Migration Utility Fails