The Hyland IdP Login Page Displays the unauthorized_client Error - Identity and Access Management Services - 3.2 - 3.2 - Other - external

Identity and Access Management Services

Platform
Other
Product
Identity and Access Management Services
Release
3.2
License

In some situations, the login page for Hyland IdP authentication returns the unauthorized_client error.

This issue most often occurs when there is a client ID mismatch or the client connection on the Hyland IdP server has been disabled. This error can also occur if the client connection on the Hyland IdP server is not configured correctly for the application.

To troubleshoot this error, verify the following items:

  • Make sure the client connection for the application is enabled on the Hyland IdP server. Disabled clients cannot be used by applications.

  • Make sure the client ID configured for the application matches exactly the client ID value on the Hyland IdP server. The client ID value is a system-generated unique ID string that is set when the client connection is saved.

  • Make sure the client connection is configured correctly for the application.