The Hyland IdP Administration Client Does Not Load - Identity and Access Management Services - 4.0 - 4.0 - Other - external

Identity and Access Management Services

Platform
Other
Product
Identity and Access Management Services
Release
4.0
License

If you are able to log in to the Hyland IdP Administration client but the message unable to load the tenant is displayed, and the Hyland IdP Administration client user interface does not load, access to the Hyland IdP server has most likely been disabled.

To enable access:

  1. Open the appsettings.json file of the Hyland IdP server in a plain-text editor. In a default installation, this file is located at: C:\Program Files\Hyland\identityprovider\config
  2. In the Features block, set AdminAPI to true.
    Note:

    This must be set to true to enable access to the Hyland IdP server for the Hyland IdP Administration client. To disable access for the Hyland IdP Administration client, set the AdminAPI value to false.

  3. Save and close the appsettings.json file.
  4. Recycle the application pool of the Hyland IdP server for the changes to take effect.
    Tip:

    It is considered a best practice to only enable access for the Hyland IdP Administration client when you are configuring the Hyland IdP server. After configuration is complete, access should be disabled.