Complete the following procedures to install Fax Agent.
- Download the Fax Agent files. To obtain Perceptive product installation files, contact the Hyland Software Technical Support group. For a list of Technical Support phone numbers, refer to Hyland community.
-
Verify that the current user and SYSTEM context can access the
shared directory, as the installer accesses the location in both the current
user and SYSTEM context when accessing a remote location. You can use the
net use command to create sessions in the current
context. You can also create a session in the SYSTEM context by using
Microsoft's
PsExec command to run the
net use command in the SYSTEM context.
Note: The net use command only adds the session for the current context. PsExec command allows you to run the command in the SYSTEM context, which then adds the session in the SYSTEM context.