You need to download the Brooktrout Fax Diagnostic Tool for your
environment and reinstall the configuration files. To reinstall the
configuration drivers, complete the following steps.
Brooktrout drivers are uninstalled.
-
Open a
Command Prompt window, navigate to the
\brooktrout\driver\install directory within the
Fax Agent installation directory and enter
install -r.
-
Restart the computer.
-
Access the Dialogic website.
-
Download the
Dialogic Brooktrout Fax Diagnostic Tool for Windows for
SDK 6.7.3 (fdtool).
Note: The fdtool version must match your version of Perceptive
Content drivers.
-
In the Diagnostic Tool config directory, copy the
btcall.cfg and
callctrl.cfg files.
-
In the Fax Agent installation directory, locate the
\brooktrout\config folder.
-
Paste the
btcall.cfg and
callctrl.cfg files into the directory and
overwrite the existing files.
-
Complete the steps in the Create and modify driver configuration files section.