The following sections explain how to install File Processing Agent. Complete the procedures in order.
- Download the appropriate files.
- Run the installation wizard.
- Turn off data execution prevention for File Processing Agent.
To Install the File Processing Agent, complete the following steps.
- Download the File Processing Agent files. To obtain Perceptive product installation files, contact the Hyland Software Technical Support group. For a list of Technical Support phone numbers, refer to Hyland community.
-
When the installer accesses a remote location it accesses the
location in both the current user and SYSTEM context. You must verify both
users have access to the shared directory. You can use the
net use command to create sessions in the current
context. You can also create a session in the SYSTEM context by using
Microsoft's
PsExec command to run the
net use command in the SYSTEM context.
Note: The net use command only adds the session for the current context. PsExec allows you to run the command in the SYSTEM context, which then adds the session in the SYSTEM context.
- Double-click the EXE file you downloaded.
- On the Welcome to the Installation Wizard for ImageNow File Processing Agent page, click Next.
- On the License Agreement page, review the terms in the license agreement, scroll to the end of the agreement, click I accept the terms in the license agreement, and then click Next.
-
On the
Destination Folder page, you may change
locations for
ImageNow File Processing Agent and the
ImageNow File Processing Agent shared files
using the following substeps.
- To change the location for the ImageNow File Processing Agent, click Browse. In the Change Current Destination Folder page, browse to the destination folder where you want to install ImageNow File Processing Agent and then click OK.
- To change the location for ImageNow File Processing Agent shared files, click Browse. In the Change Current Destination Folder page, browse to the destination folder where you want to install the ImageNow File Processing Agent shared files and then click OK.
- On the Destination Folder page, click Next.
- On the ImageNow Server Information page, under ImageNow Server, enter the Server IP and Port Number for the Perceptive Content Server computer.
-
Under
Additional Configuration, enter the
Initial instance name and click
Next.
Note: The instance name allows for multiple instances of the same agent or server to run in parallel in an active-active environment. You can enter a maximum of 40 characters, and the following characters are invalid: \ / : * ? " < > |.
-
On the
Token authentication page, configure the
authentication token used for agent token authentication and then click
Next.
Note: Selecting Skip agent authentication token configuration will leave the agent's authentication.token setting unset.
- On the RabbitMQ Configuration page, configure the settings according to your RabbitMQ instance and click Next.
- On the Ready to Install the Program page, click Install.