To install scanner drivers, complete the following steps.
-
Download the necessary scanner ISIS
software driver you need.
- For Fujitsu scanners, use the following URL to download the drivers: http://www.fujitsu.com/us/services/computing/peripherals/scanners/support/downloads_isis.html
- For Canon scanners, use the following URL to download the drivers and the necessary INF file: http:// www.usa.canon.com/cuss/support
- If the ISIS software driver is unavailable and you do not have the original manufacturers installer CD, refer to the scanner manufacturer's website or documentation.
Note: We recommend that you obtain the latest version of the scanning drivers directly from the manufacturer and that you manually install them on the scanning computer, even if the Found New Hardware wizard installed the drivers during SCSI installation. - Install the driver according to manufacturer's instructions.
- Note the path to which the files are extracted. This path is typically Scanner name>.
- Navigate to the path in the previous step and run the setup.exe, accepting the default settings.
-
Connect the scanner into the workstation by doing one
of the following:
- For USB scanners, plug the USB cable into any available port.
- For SCSI scanners, with the scanner and computer turned off, plug the scanner into an available SCSI port, turn on the scanner, and then turn on the computer.
Note: Use the Windows Device Manager to verify that the scanner name appears in the device list under imaging devices.Note: For Canon and some other scanners, you need to enter the location of the INF file that you downloaded in step 1. Other models may require you to insert the manufacturers CD. -
If the Found new hardware wizard appears, follow the
instructions on the wizard pages.
- If it does not appear, make sure the scanner is turned on and check the SCSI card or USB port connections. If necessary, repeat this procedure.
- If a yellow question mark appears next to the name of your scanners, the INF file associated with the scanner is missing. This error may appear for the Kofax DS2500 and other older scanners. For more information, refer to “ Troubleshoot scanner configuration. "