Task templates specify various options for task creation. To copy a task template, complete the following steps.
- In Management Console, in the left pane, under Select Department, select a department from the list.
- In the left pane, click Tasks.
- In the right pane, on the Templates tab, in the Select a task type box, click a task type.
- In the Templates list, click a template and then click Copy.
- In the Name column, type a name and then press ENTER.