Troubleshoot Output Agent - Output Agent Installation and Setup Guide for Linux - Foundation 24.1 - Foundation 24.1 - Ready - Perceptive Content - external

Output Agent Installation and Setup Guide for Linux

Platform
Perceptive Content
Product
Output Agent Installation and Setup Guide for Linux
Release
Foundation 24.1
License

Perceptive Content Server provides logging specifically for troubleshooting output issues. Log files for Output Agent reside in the $(IMAGENOWDIR)/log folder. Log files are named as inserverOutput_<instance name>_<date>.log so you can easily identify the file you need. Log files show information about output jobs submitted to Output Agent through iScript and for an output batch submitted to Output Agent through a keyfile. The [Logging] group in the inserverOutput.ini file contains the settings you must adjust to control logging verbosity levels and to turn logging on or off. For details about settings in the [Logging] group, refer to Appendix A.

The Diagnostics feature in Management Console also enables you to monitor Output Agent sessions. For details, refer to product help about diagnostics.

If iScript submits an output job to Output Agent, you can review the status of the job in Job Manager in addition to checking log files for information. For details about Job Manager, refer to product help.