Perceptive Content installation prerequisites - Perceptive Content Client Installation and Setup Guide - Foundation 25.1 - Foundation 25.1 - Ready - Perceptive Content - external - Perceptive-Content/Perceptive-Content-Client-Installation-and-Setup-Guide/Foundation-25.1/Perceptive-Content-Client-Installation-and-Setup-Guide/Perceptive-Content-installation-prerequisites - 2025-07-21

Perceptive Content Client Installation and Setup Guide

Platform
Perceptive Content
Product
Perceptive Content Client Installation and Setup Guide
Release
Foundation 25.1
License

The following components must be installed.

  1. Install RabbitMQ message queuing broker. Perceptive Content Server versions 7.1.4.x and higher depend on RabbitMQ, an open source software. See the RabbitMQ website for more information, and to download and install the product.
    Note: Prior to installing RabbitMQ and Erlang, review the Perceptive Content Server > Message Queuing specifications in the 7.1.x and higher Perceptive Content Technical Specifications for the supported versions of both products.
  2. Install Perceptive Content Database; see the Perceptive Content Database Installation and Setup Guide for more information.
  3. Install Perceptive Content Server; see the Perceptive Content Server Installation and Setup Guide for more information.

Prior to creating the Perceptive Content Database, you must download and install the Perceptive Content Server files for your particular environment. For more information, refer to the Perceptive Content Server Installation and Setup Guide.

Install Perceptive Content Client on all computers on which a user performs Perceptive Content tasks, such as scanning and linking. Each user accesses Perceptive Content from the client using a login ID and password.

Perceptive Content components are not backwards compatible. For example, you must install version Perceptive Content Client Foundation EP1 (7.4.x) to work with version Foundation EP1 (7.4.x). For product technical specifications and system requirements, refer to the Technical Specifications guide.

The following information must be verified.

  • On the Perceptive Content Client computer, check the Windows Event Viewer to make sure that the computer has no DNS, hardware, or critical Windows errors.
  • The Perceptive Content Server requires Visual C++ Redistributable for Visual Studio 2012. You can download the installer from https://www.microsoft.com/en-us/download/details.aspx?id=30679.
  • Perceptive Content Client requires .NET components to be installed. If your security settings are high, .NET may not install and Perceptive Content Client may not run. You must either install .NET prior to installing Perceptive Content Client or lower your security settings during the Perceptive Content Client installation process.