If you have a licensedPerceptive Content environment and are obtaining additional licenses, such as for an active-active server environment, you must generate a system fingerprint, by completing the following steps.
- Start all Perceptive Content services.
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Generate a new system fingerprint using the following substeps.
- Click Start and select All Programs, and select Perceptive Content.
- In the Login page, click License Manager.
- In the License Management dialog box, select Save system fingerprint, and click OK.
- In the Save As dialog box, enter a name for the file and then navigate to the location where you want to save the report. Click Save.
- Contact yourPerceptiveSoftware representative for instructions on where to send the system fingerprintfile to obtain your license. The system fingerprint file has a SYSFP extension.
- When you receive the license files, store the license files in a temporary directory on the Perceptive Content Server computer, and then install the licenses.