Update Output Agent - Perceptive Content Update Guide - Foundation 24.1 - Foundation 24.1 - Ready - Perceptive Content - external

Perceptive Content Update Guide

Platform
Perceptive Content
Product
Perceptive Content Update Guide
Release
Foundation 24.1
License

To update Output Agent on Windows, run the installer according to the Output Agent Installation and Setup Guide. To update Output Agent on Linux, perform the following steps:

  1. From /inserver/bin, stop the Output Agent service. To stop the services, enter the following information. ./inserverOutput –stop
  2. Copy the inserverOutput.ini file from the /inserver/etc directory to a backup directory.
  3. To download the latest version of Output Agent, perform the following steps:
    1. Click Customer Portal, and then click Downloads.
    2. In the Downloads page, in the right pane, in the Content section, click the Clear Search link.
    3. In the Downloads page, in the left pane, expand Platform and select your Linux platform.
    4. Expand Product and select Output Agent.
    5. Expand Product Release and select the appropriate version.
    6. In the Downloads page, in the right pane, select the check boxes for the latest build of the Output Agent, shown by the highest Build Number and the Linux Supporting Files.
    7. Click the Download button and then save the files to a temporary directory on your computer.
  4. From /inserver, unzip and tar the ImageNow_Output_Agent_VERSION#_BUILD#_for_PLATFORM installer file. gunzip ImageNow_Output_Agent_VERSION#_BUILD#_for_PLATFORM.tar.gz tar –xvf ImageNow_Output_Agent_VERSION#_BUILD#_for_PLATFORM.tar
  5. From the inserver directory, issue the following command to change ownership. chown –R root:bin *
  6. Compare the previous INI files from your backup copy of the /inserver/etc directory with the new INI files in /inserver/etc. The Windows installer automatically adapts your previous settings to the new settings; however, the installer overwrites any custom comments, settings, or notes that you might have added previously. Alter the new INI files in /inserver/etc as needed. These changes appear in the Appendix B: INI Changes by Release section of this document.
  7. Start the Output Agent service by running `pwd`/service_name -start for all services in the /inserver/bin directory. ‘pwd’/inserverOutput -start