If you are upgrading your system to include a Retention license, the system may require you to start the Retention Agent service manually after installing the license.
To start the Retention Agent service manually, complete the following steps.
Note: Close all services and client connections before you stop
inserver, including any remote agents.
- Open the Services dialog box.
- In Windows 7, to locate the Services dialog box, from the Control Panel, click Administrative Tools, and then click Services.
- Right-click the Retention Agent service and click Start.