Troubleshoot item output - Use Documents - Foundation 24.1 - Foundation 24.1 - Ready - Perceptive Content - external

Use Documents

Platform
Perceptive Content
Product
Use Documents
Release
Foundation 24.1
License

If you experience issues outputting an item to email, file, fax, or printer, you can try any of the following possible resolutions.

Output takes longer than expected

Cause Resolution
The output job submitted is too large for = Perceptive Content. For large and complex output jobs, consider using Output Agent, a server-side process that allows you to output items on a job-by-job basis or in a batch.
Added colors and annotations are slowing the output job. For best performance, configure your output profiles to convert color images to black and white and only use the color conversion option when needed.

Microsoft Outlook settings are not available when outputting an item to email

Cause Resolution
Perceptive Content only supports a text-based editor in Outlook. If you are using Microsoft Word as your default email editor in Outlook, settings such as signature, spell-check, and other editing capabilities may not be available when outputting an item.