If you experience issues outputting an item to email, file, fax, or printer, you can try any of the following possible resolutions.
Output takes longer than expected
| Cause | Resolution |
|---|---|
| The output job submitted is too large for = Perceptive Content. | For large and complex output jobs, consider using Output Agent, a server-side process that allows you to output items on a job-by-job basis or in a batch. |
| Added colors and annotations are slowing the output job. | For best performance, configure your output profiles to convert color images to black and white and only use the color conversion option when needed. |
Microsoft Outlook settings are not available when outputting an item to email
| Cause | Resolution |
|---|---|
| Perceptive Content only supports a text-based editor in Outlook. | If you are using Microsoft Word as your default email editor in Outlook, settings such as signature, spell-check, and other editing capabilities may not be available when outputting an item. |