Route an item in workflow - Use Records - Foundation 24.1 - Foundation 24.1 - Ready - Perceptive Content - external

To route an item from one workflow queue to another, complete the following steps.

1. Open the workflow item.
2. In viewer, on the Workflow toolbar, complete one of the following actions:
   • To send the document to the next queue in the workflow process flow, click the Route Forward button and, in the Route Forward dialog box, select the route you want. When only a single route is defined for the queue, the Route Forward dialog box does not appear and the item is automatically routed.
   • To send the document back to any queue from which it came previously, click the Route Up button.
   • To send the document back to the previous queue, click the Route Back button.
   • To select a queue in the workflow process to which to send the document, click the Route Anywhere button.
   • To send the document to multiple queues in parallel, click Route Forward and, in the Route Forward dialog box, under Automatic, select a parallel route.
   • To send the document to another sub queue within a super queue, click Route Forward and, in the Route Forward dialog box, under Peer Routes, select the sub queue.